FAQs

Our service

The exact information we can display regarding your vehicle depends which state, and often which city, it is registered in. At the very least we will be able to tell you when your registration is due for renewal, and we will send you email reminders before that date to help you avoid any potential fines that may be incurred if the registration was not renewed on time.

We also have tools enabling you to view your vehicles' fuel economy over a period of time, calculate fuel costs for a journey and view current gas prices. We also have multiple tools and documents to help you buy and sell your vehicle, pass your driving test, view your vehicle's current market value and ongoing ownership costs and more.

Join our trial membership now for full access to all our features, with no obligation to continue.

You can have up to 5 vehicles saved to your account at any one time. You are able to add and remove vehicles as often as you like.

As well as the reminder for registration renewal, you can also receive reminders for when your vehicle insurance expires, when your vehicle is due a service, when your breakdown cover expires, and if you have a parking permit, we can also remind you when it is due renewal.

If you have lost your password, simply visit our login page, and then click the "Forgot your password?" link. You can then enter your email address, and we'll send you a link to reset your password.

If you want to switch off the email reminders sent from our service, please log in to your account, go to the "Account settings" page, and click the "Send email reminders" switch to "Off".

To cancel the service and close your account, simply log in to your account, go to the "Account settings" page, and click the "Close account" button.

Please use our contact form to send us an email, and we'll reply within 2 working days. If your enquiry is more urgent, you can also call us using the contact number listed on that page.

Our tools

The data used to display the graphs on the Expense Tracking Report is taken from the fuel and other expenses submitted on the Your Vehicles page. Simply tell us each time you purchase fuel or spend any money on your vehicle, and we'll record it for display on your Expense Tracker.

If you have added more than one vehicle to your account, you can select which vehicle data to display using the option at the top of the page. Please note, if you delete a vehicle from the account, the fuel data will also be deleted, and will no longer show on the graphs, even if the vehicle is re-added at a later date.

You can change the date range of data to display, by selecting the appropriate option near the top of the page. Options are "This month so far", "Previous month", "This year so far", "Previous 12 months".

On the Fuel economy tab, enter the cost and amount of fuel (in gallons) bought and the vehicle's odometer reading each time you refuel a vehicle. We will then display the distance you have driven since the last refuel, and how many miles per gallon of fuel your vehicle used. This tool works best if you fill your tank to the brim each time you refuel, to ensure maximum accuracy in the calculations.

Your data will be added to the Expense Tracking Report, to allow you to track the economy of your car over time.

The Journey Cost tool can calculate an estimated cost for any length of journey. Simply enter how far you will be travelling, the current cost for a gallon of fuel, and the average fuel economy for your vehicle. We will then tell you how much fuel you will need to make the journey, and how much it will cost.

We have a couple of tools that can help if you wish to sell your vehicle. First, check out our Car Seller Checklist to get yourself and the vehicle prepared. Then complete our Bill of Sale Template form and print out a couple of copies, ready to hand one to the new buyer.

The Ownership Cost tool looks at the current market value, mileage, fuel efficiency, gas prices and other factors together with millions of records of data from government agencies and industry partners to predict the true cost of ownership of a vehicle over a 5 year period.

To access all this data, all you need to do is tell us the VIN of a car you own (or are thinking of buying), and we'll do the rest, in conjunction with our partner vinaudit.com.

The Current Market Value tool estimates the current retail value of your vehicle based on the selling price of similar vehicles (based on year, make, model and trim) in the USA over the last couple of months. You'll be able to see the market average, and get an idea for what would be a good price if you are looking to buy or sell that vehicle.

Vehicle registration

You will need to renew your vehicle registration annually. If you are late paying for your registration fees, you will receive a fine. This fine can be calculated from: a percentage of your standard renewal; a flat late fee; a flat California Highway Patrol (CHP) late fee.

You can renew your registration online, over the phone, by mail, or in person at your local DMV office.

The penalties for driving an unregistered vehicle can vary depending on the law enforcement agency dealing with the issue, and the length of time the vehicle registration has been expired. They may include towing the vehicle, and a steep fine. To be on the safe side, always ensure your vehicle is correctly registered by using our reminder service.

The registration renewal charge will vary depending on the type of vehicle and the address of where it is usually kept. Search for your vehicle here to get a quote for your registration renewal charge.